Privacy Policy

Introduction 

The Learning Pyramid ("we”, “us") respects the privacy of its users ("User," "you," or "your") and is committed to protecting the personal information that you share with us. This Privacy Policy (the "Policy") applies to the website www.thelearningpyramid.com (the "Site"), its subdomains, and any services offered through the Site by The Learning Pyramid. By using the Site, you agree to the terms of this Policy. This Policy explains how The Learning Pyramid collects, uses, and discloses the personal information we collect from you when you use the Site.

Information We Collect 

The Learning Pyramid collects personal information that you provide when you register for an event, sign up for our newsletter, or make a purchase. This information includes your name, email address, phone number, and postal address. We also collect information that you provide when you use the Site, such as your IP address, browser type, and operating system.

Cookies 

The Learning Pyramid uses cookies to enhance your user experience and to understand how you use the Site. Cookies are small text files that are placed on your device when you visit the Site. You can disable cookies through your browser settings, but this may limit your ability to use some features of the Site.

How We Use Your Information

The Learning Pyramid uses the personal information we collect to provide and improve our services, to communicate with you, and to personalise your experience on the Site. We may also use your personal information to send you marketing communications, to administer surveys, or to provide you with information about our products and services that may be of interest to you.

Disclosure of Information 

The Learning Pyramid may disclose your personal information to third-party service providers who assist us in providing the services offered through the Site. We may also disclose your personal information if required by law, or if we believe that such disclosure is necessary to protect our rights or the rights of others, or to prevent fraud or other illegal activity. Some of our service providers may be located overseas, and we take reasonable steps to ensure they handle your information in accordance with Australian privacy laws.

Security 

The Learning Pyramid takes reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Privacy Rights 

Under Australian privacy law, you have the right to request access to and correction of your personal information. If you wish to access or correct your personal information, or if you have a complaint about how we handle your personal information, please contact us using the details below.

Changes to the Policy 

The Learning Pyramid reserves the right to update this Policy from time to time. We will notify you of any changes by posting the new Policy on the Site. You are advised to review this Policy periodically for any changes.

Contact Us 

If you have any questions about this Policy, please contact us at lisa@thelearningpyramid.com.